Privacy Policy

Last updated: January 1, 2024

1. Introduction

Fastory.ai (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

Account Information: Name, email address and profile details
Payment Information: Billing details processed through secure third-party payment processors
Research Content: Text, documents, and data you input into the Service for AI processing
Communications: Messages, feedback, and support requests

2.2 Automatically Collected Information

Usage Data: Pages visited, features used, time spent, and interaction patterns
Device Information: IP address, browser type, operating system, device identifiers
Cookies and Tracking: See our Cookie Policy for details

3. How We Use Your Information

We use collected information to:

Provide and improve the Service
Process AI-generated content and suggestions
Train and improve our AI models
Process payments and manage subscriptions
Send service updates and communications
Analyze usage patterns and optimize performance
Prevent fraud and ensure security
Comply with legal obligations

4. AI Training and Research Content

IMPORTANT:

Content Processing: Your research content is processed by our AI models to provide suggestions and assistance
Model Training: Anonymized and aggregated data may be used to improve our AI models
Confidentiality: We implement reasonable measures to protect your research content
Third-Party AI: We may use third-party AI services (e.g., OpenAI, Anthropic) to process your content, subject to their privacy policies
No Absolute Security: While we strive to protect your data, no system is completely secure

We may share your information with:

Service Providers: Third-party vendors who assist in operating the Service (payment processors, hosting providers, AI service providers)
AI Service Providers: Your content may be processed by third-party AI platforms
Legal Requirements: When required by law, court order, or government request
Business Transfers: In connection with mergers, acquisitions, or asset sales
Aggregated Data: Anonymized, aggregated data may be shared for research or business purposes

We do not sell your personal information to third parties.

6. Data Retention

Account Data: Retained while your account is active and for a reasonable period after closure
Research Content: Retained as long as necessary to provide the Service and improve our models
Backups: Data may persist in backups for technical and legal compliance purposes

7. Your Rights

Depending on your location, you may have rights to:

Access your personal information
Request correction of inaccurate data
Request deletion of your data (subject to legal and operational requirements)
Object to or restrict certain processing
Data portability

To exercise these rights, contact us through the Service.

8. Security

We implement reasonable security measures to protect your data, including:

Encryption in transit and at rest
Access controls and authentication
Regular security assessments
Secure third-party service providers

However, no method of transmission or storage is 100% secure. Use the Service at your own risk.

9. International Data Transfers

Your information may be transferred to and processed in countries outside your residence. By using the Service, you consent to such transfers.

10. Children’s Privacy

The Service is not intended for users under 18. We do not knowingly collect information from children.

11. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for their privacy practices.

12. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Continued use of the Service after changes constitutes acceptance.

13. Contact Us

For privacy-related questions or requests, contact us through the Service or at the email provided on our website.

Last Updated: January 1, 2024